Policy

SERVICE POLICIES

• REFUNDS, RETURNS, AND EXCHANGES:

Nail Lab is known for our clean, professional, and high-quality services. Our trained staff uses only branded, high-grade products to ensure your safety and satisfaction in a relaxing atmosphere.

Client Policies

Respectful Conduct: We reserve the right to refuse service to anyone who is rude or disrespectful.

Personal Items: We are not responsible for lost or stolen items or gift cards.

Refund Policy: No refunds on services; we will address any service-related concerns.

Price Confirmation: Confirm prices with your nail technician before services.

Property Responsibility: You are responsible for your belongings; compensation is required for any damage to salon property.

Child Supervision: Children must be supervised at all times.

Photography: No photography without prior consent.

Cancellation Notice: Please notify us in advance if you need to cancel.

Service Consultation: Consult the salon manager if unsure about services.

Dissatisfaction Resolution: If dissatisfied, speak with the manager immediately to resolve the issue.